Privacy Policy

Privacy Policy

Your privacy matters!

We take your privacy extremely seriously and recommend you review our policy carefully to understand important information about who we are and how we protect our customers’ personal information & data.

On this page you will understand:

  • Who we are

  • How and why we collect, store, and use personal information

  • Your rights in relation to your personal information

  • How to contact us and supervisory authorities in cases of unfulfilled commitments or complaints

Who we are

Berbers Finds ("we" or "us") collect, use and are responsible for the maintenance & overall safety of your personal information. We follow and adhere to the General Data Protection Regulations which apply across the European Union (including the United Kingdom), and we are responsible as "controller" of that personal information for the purposes of those laws.

The personal information we collect and use

a) Personal information you provide to us
We collect the following personal information that you provide to us:

  • Name

  • Address

  • Email

  • Telephone Number

Some examples of when we collect this information include:

  • When completing a purchase

  • When signing up to newsletters/blogs

b) Personal information you provide about third parties
If, at any point, you provide us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • Shall consent on their behalf to the processing of their personal data

  • Shall receive any data protection notices on their behalf

  • Shall consent on their behalf to the transfer of their personal data

c) Monitoring and recording communications
We may monitor communications such as emails and telephone calls for the following purposes:

  • Quality assurance

  • Fraud prevention

  • Compliance

d) Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ("flash cookies") and single-pixel gifs.

We use these cookies and/or similar technologies on this website to help improve customer experience & analytics.

For further information on cookies, please see our Website Cookie Policy or visit:

How we use your personal information

We collect information about our users for the following purposes:

  • Identify you and any accounts you hold with us

  • Process your order

  • Conduct research, statistical and behavioral analysis

  • Understand your purchasing preferences

Who your information may be shared with

We may share your information with:

  • Law enforcement agencies in connection with any investigation to help prevent unlawful activity

We will not share your personal information with any other third parties.

Staying in touch

Since our products are handmade and require specific care, we would like to send information related to maintenance, upkeeping, as well as product updates and offerings which may be of interest to you.

Our preferred method of contact will be via email.

Consent and your preference on communication method will be fully managed by you, the customer. Upon transaction we will ask whether you would like us to send you regular communications. If you opt in, you can opt out at any time.

If you have any queries about how to opt out, or if you are receiving messages you do not want, you can contact us at:

📧 info@berbersfinds.com

Whether personal information has to be provided by you, and if so why

The provision of the following information is required from you:

  • Name – for delivery and billing purposes

  • Address – for delivery and billing purposes

  • Email – to update you about your order and delivery notifications

  • Telephone Number – to provide to the shipping agent with your order

How long your personal information will be kept

  • Name and Address: 6 Years to satisfy UK tax law

  • Email: Removed once relevant transactional emails have been sent, unless opted in for marketing

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

  • Consent

  • Legal obligation

Keeping your information secure

We use appropriate security measures to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way.

Measures include:

  • Unique username and password access

  • Data stored on secure servers

  • Encrypted payment details using SSL

If you have any particular concerns about your information, please contact us at:

📧 info@berbersfinds.com

Transfers of your information out of the EEA

We will not transfer your personal information outside of the EEA at any time.

What rights do you have?

Under the General Data Protection Regulation, you have rights to:

  • Access your personal information

  • Request correction of mistakes

  • Request erasure of data in certain cases

  • Receive your data in machine-readable format

  • Object to direct marketing

  • Restrict processing in some cases

  • Claim compensation for damages caused by our breach of data laws

If you would like to exercise any of these rights, please contact us at:

📧 info@berbersfinds.com