Refund Policy

At BerbersFinds, your satisfaction is our priority. If, for any reason, you are not completely satisfied with your purchase, we offer a simple and effective refund and return policy.

1. Returns :

   • You have 30 days from receipt of your order to inform us of your wish to return an item.
   • Returned products must be in their original condition, unused and with their tags intact.
   • Please contact us by email at info@berbersfinds.com to request a return and for further instructions.

2. Refunds :

   • Once we have received and inspected the returned item, we will refund the full amount of your purchase, excluding shipping costs, to the same payment method used for the original purchase.
   • Please note that return costs are the responsibility of the customer, except in the case of defective or damaged products.

3. Defective or Damaged Products :

   • If you receive a defective or damaged product, please contact us within 7 days of receiving your order. We will then offer you a replacement or a full refund, including return shipping costs.

Please note that personalized or promotional products may be excluded from our refund and return policy. For more details on our policy, please visit our dedicated Terms and Conditions page on our website.

At BerbersFinds, we strive to ensure your shopping experience is pleasant and worry-free. Please feel free to contact us with any questions or concerns; we are here to assist you throughout the process. Thank you for your trust and support of our brand!